Updated May 25, 2018
To make this document easier to read, we’re going to use some shorthand throughout. For example, when we say “Church Metrics” or “the App,” we’re talking about the web-based and mobile app versions of the data tracking tool Church Metrics found at https://churchmetrics.com.
The Church Metrics application is owned and operated by Life Covenant Church, Inc., which we’ll refer to as “Life.Church,” “us,” or “we” throughout this policy. We allow use of the App by registered users, or “Members”, which includes administrators and people assigned or otherwise allowed to use the App by those administrators. Other individuals may view our website to register to use the App, which are called “Users.” Users and Members are collectively referred to as “you” in these terms.
How We Use Your Information
We do not share your personal data with any third-party advertisers or ad networks for their advertising purposes. We use data that we collect about you or that you provide to us, including any personal information, as follows:
- To provide you with Church Metrics, and any other information, products, or services that you request from us;
- To fulfill any other purpose for which you provide it;
- In any other way we may describe when you provide the information; and
- For any other purpose with your consent.
You may decline to submit personal information to us, however, that may prohibit us from providing you with certain Church Metrics services and/or functionality.
Facilitating Your Use of Church Metrics
We use your personal data to authorize your access to Church Metrics. We also use your personal data to provide certain functionality of the App depending on the functionality you use and choose and the personal data you agree to provide. We use the data that we have about you to provide, improve, and personalize the App, including with the help of automated technologies discussed in this policy and the inferences that we make from information we collect.
We may contact you through email or other media to relay Church Metrics updates and news messages. You may unsubscribe from these messages via the unsubscribe link in emails providing these messages.
We may use your information to contact you about account, security, legal and other service-related issues. We will do this through in-app notifications, email, or other channel. Please be aware that you cannot opt-out of receiving service messages (an example is a password reset email) from us, including security and legal notices.
Analytics and Performance
We desire to see engagement with church and God increase throughout the world. We use the data available to us to observe and predict social, behavioral, economic, and geographic trends. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy. We publish or allow others to publish our insights but only in an aggregated form that does not disclose your personally identifiable information. For example we may use your data to generate statistics about overall usage of the App worldwide and in specific countries and geographic regions.
We use de-identified and aggregate user data to market the App. We use data, including user-provided personal information, aggregations of user data, data collected through use of the App, public feedback and information inferred from this data to conduct internal research and development in order to provide a better overall App experience, measure the performance of the App and increase use of the App and its features. This is done by making changes to the App that are generally available, as well as sending users messages suggesting App functionality and content.
Security and Technical Issues
Information We Collect and How We Collect It
Information You Provide to Us
You do need to become a registered user to administer your own instance of Church Metrics and track your unique ministry data via the App. Membership allows us to tailor the App to function to its full potential and to ensure that only your or those authorized by you may view and access your information in the App. To become a Member, you are required to create an account and provide certain information such as your name, email address, and ministry name, which will be associated with your Member account.
Beyond this required information, you have choices about whether to provide additional information to be associated with your Member account. For example, you have the option to choose more than one user to have access to your account in connection with which you may provide personal information about those users. We collect personal data from you when you provide, post, or upload it to the App. You do not have to provide such information; however, if you do not, it may limit our ability to personalize or fully support the App and your ability to use the App to its fullest extent.
If you choose to link Church Metrics with other websites, applications, and services or profiles you have with third party applications, you will provide the personal data stored on those applications to the App and Life.Church. You may revoke the link with such accounts and third party applications by modifying your settings with those applications.
It is your choice whether to provide sensitive data to us (which may include things like religious denomination, race, ethnicity, philosophical beliefs, or physical or mental health) should it be an option to do so. If you choose to provide any sensitive information, it may be used by Life.Church to create a more personalized or efficient App experience like other non-sensitive information you provide. In any event, Life.Church will only process sensitive data you provide to us for Life.Church’s legitimate activities on your behalf and will not disclose this information without your express consent. We will maintain your information subject to appropriate safeguards discussed in this policy and otherwise provided by Life.Church. Should you have any questions, feel free to contact us at firstname.lastname@example.org.
We may combine the information you submit under your account with information you provide us through other Life.Church services and products as well as inferences we make from this information to provide you with a better experience and to improve the quality of all services and products provided to you by Life.Church.
Automatic Data Collection Technologies
Service Use. We log usage data when you use the App, including when you view or click on content, browser type, browser language, perform a search or request, the date and time of your request, install an update, seek new functionality, or use one or more tools offered through Life.Church Open Network. We use log-ins, device information internet protocol (“IP”) addresses, and cookies and similar technologies to identify you and log your use.
Although most internet browsers accept cookies and the like by default, you can control these types of technology through your browser settings and similar tools and agree to refuse all cookies altogether. If you refuse to accept cookies and similar technologies by activating the appropriate setting on your browser or smartphone, you may be unable to access certain parts of the App, prohibiting us from delivering the full capability of the App and preventing the use of certain features and services that require these technologies.
Device ID and Location. When you access or leave the App, we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. We also receive data from your devices and networks, including location data. If you use the App from a mobile device, that device will send us data about your device and GPS location based on your phone settings and access you have granted to the App.
We use this information to provide an efficient App experience for you and to communicate with you more effectively. The information is also collected to determine the aggregate number of unique devices using the App and/or parts of the App, track total usage, and analyze usage data to improve App functionality for all Members. We may combine this information with information from third parties to provide you with a better experience and to improve the quality of our service.
We do not share any of your personally identifiable information along with your device identification or location without your explicit permission. However, we may automatically collect certain details of your use of the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App. We may collect information about your computer and mobile device and internet connection, including the mobile device’s unique device identifier, IP address, operating system, browser type, and mobile network information. If you do not want us to collect this information you should cease use of the App.
Your Communications Directly To Us. We collect information about you when you send, receive, or engage with messages with us, including when you submit personal information or requests by emailing email@example.com. We retain those communications to process your inquiries, respond to your requests, and improve our services.
Third-party Information Collection
Life.Church cannot regulate other sites, content, or applications linked or provided from within the App and our various web sites and services. Some content or applications, including partner offers, on or in Life.Church Open Network properties may be served by third-parties, including content providers, application providers, analytics companies, your mobile device manufacturer, and your mobile service provider. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services. They may use this information to provide you with interest-based (behavioral) targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible provider directly.
Disclosure of Your Information
Disclosure on Your Behalf
When you share information through the App, that information is viewable by you and by anyone else you chose to share it with. If you give access to your App account to other applications and services, based on your approval, those services would then have access to your shared information. The use, collection and protection of your data by such third party services is subject to those third parties’ policies.
We will share your personal data internally within Life.Church to help combine the personal information covered across the different aspects of the App and our other products and services to help provide services to you in a manner that is personalized and useful to you and others. For example, we can personalize potential services to recommend to you using cookies or similar technologies that track what functionality you have already opted to receive.
Disclosure to Our Service Providers
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of the App; or (5) exercise or protect the rights and safety of Life.Church, our Members and/or Visitors, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.
Your Rights to Deleting, Accessing and Correcting Your Information
For personal data that we have about you, you have the following rights:
- Deletion. You may ask us to erase or delete all or some of your personal data. Please note that doing so may limit your ability to use certain functionality of the App and that an email address is required to have a Member account.
- Correction/Modification: You may edit some of your personal data through your account or ask us to change, update, or fix your data in certain cases, including if it’s inaccurate.
- Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (for example, if we have no legal right to keep using it) or to limit our use of it (for example, if your personal data is inaccurate or unlawfully held).
- Right to Access and/or Take Your Data: You can ask us for a copy of your personal data you provided to us.
To make these or any other requests with respect to your personal information, you may send us an email to firstname.lastname@example.org. You may also contact us at: Life Covenant Church, Inc., attn.: Church Metrics Support, 4600 E. 2nd St., Edmond, Oklahoma 73034. We ask that individuals making requests identify themselves and identify the information requested to be accessed, corrected or removed before we process any requests. We may decline to process requests if we cannot verify the requestor's identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose. In any case, where we provide information access, deletion or correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Life.Church reserves the right to maintain your information, including inferences made with your information after deletion of an account. We will maintain and reserve the right to use and share what aggregated statistics your activity was part of in a manner that does not identify you personally. We will also retain our aggregate count of the number to total App applications subscribed to which would include the fact of you accessing the App without maintaining personal information associated with that account.
We have no control of information you have shared with others through the App after you close your account or asked to delete information or attempted to delete your account yourself. Your information and content you have shared may continue to be displayed in the services of others (for example, search engine results) until they refresh their cache.
Notice to California Residents – California Privacy Rights
If you are a California resident and have provided us with personal information, California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of personally identifiable information that we collect through the App and the categories of third party persons or entities with whom such personally identifiable information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of personally identifiable information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who we can and cannot share that information with. To obtain this information, please send a request to email@example.com and include the phrase “California Privacy Request” in the subject line. When contacting us, please indicate your name, address, email address, and what personally identifiable information you do not want us to share with third parties. Please allow thirty (30) days for a response. Also, please note that there is no charge for controlling the sharing of your personally identifiable information or requesting this notice.
We implement industry-standard security safeguards designed to protect your data. These include using encryption for your data while it is being transmitted between your device or browser and our servers.
However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through the App or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at firstname.lastname@example.org.
Users From Outside the United States
Children Under the Age of 16
We do not collect personal information from any person we actually know is under the age of 16 without the consent of the parent or legal guardian of that minor. A parent or guardian may consent to the use of the App by a minor, which parent or guardian is solely responsible for providing supervision of the minor’s use of the App and assumes full responsibility for the interpretation and use of any information or suggestions provided through the App. If you believe we might have any information from or about a child under 16, please contact us at email@example.com. If we learn and have confirmation we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.